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OTCnet Participant User Guides

Below are the individual user guides, by chapter. They provide in-depth task instructions with accompanying screenshots. The All Chapters provide combined guides with all chapters from a topic (e.g., Administration). Click Glossary to view all Glossary terms included in the user guides. Click Training Module Topics to view additional training resources.

Administration

All Chapters
Chapter 1 Introduction to OTCnet
Chapter 2 Accessing and Navigating OTCnet
Chapter 3 Managing User Accounts
Chapter 4 Managing Your Agency's Hierarchy Accounting Codes and Processing Options
Chapter 5 Configuring Deposit and Card Processing Settings
Chapter 6 Viewing Financial Institutions
Chapter 7 Configuring the OTCnet Local Bridge (OLB)
Chapter 8 Configuring Card Processing Settings
Chapter 9 Configuring Check Processing Settings

Check Capture and Check Processing

All Chapters
Chapter 1 Introduction to OTCnet
Chapter 2 Accessing and Navigating OTCnet
Chapter 3 Capturing and Managing Checks Online
Chapter 4 Correcting Scanned Checks
Chapter 5 Managing Verification Records
Chapter 6 Reporting on Scanned Checks and Viewing Historical Reports
Chapter 7 Troubleshooting
Chapter 8 Appendix
Chapter 9 RDM Scanner
Chapter 10 Panini Scanner
Chapter 11 Queue Interface

Deposit Processing and Reporting

All Chapters
Chapter 1 Introduction to OTCnet
Chapter 2 Accessing and Navigating OTCnet
Chapter 3 Creating and Modifying Deposits
Chapter 4 Searching for Deposits
Chapter 5 Approving Deposits or Returning Deposits to Draft
Chapter 6 Confirming, Rejecting and Adjusting Deposits
Chapter 7 Managing Adjustments
Chapter 8 Searching Adjustments
Chapter 9 Viewing Reports
Chapter 10 Viewing Deposits
Chapter 11 Agency Viewer
Chapter 12 Federal Reserve Bank (FRB) Viewer and Financial Institution (FI) Viewer

Card Processing

All Chapters
Chapter 1 Introduction to OTCnet
Chapter 2 Accessing and Navigating OTCnet
Chapter 3 Capturing and Managing Card Payments
Chapter 4 Reporting on Card Transactions