Links to Information on the Bureau of the Fiscal Service (BFS) Systems for
Federal Program Agencies and Financial Institutions
The table below contains enrollment and contact information for BFS online applications.
| Application/ Enrollment Information | Contact: General Questions | Contact: Application Questions | System Requirements |
|---|---|---|---|
| Accounting | |||
| CARS Getting Started | CashAnalysisSection. FAO@fiscal.treasury.gov | CashAnalysisSection. FAO@fiscal.treasury.gov Treasury Support Center 877-440-9476 Toll Free 314-444-4600 gwa@stls.frb.org | Supported Browsers: Current version plus 2 prior versions of IE |
| GINV Getting Started | IGT@fiscal.treasury.gov | Treasury Support Center 877-440-9476 Toll Free 314-444-4600 ginvoicing@stls.frb.org | Supported Browsers: Current version plus 1 prior version of Chrome, Firefox, Edge, and IE. |
| GTAS Getting Started | GTAS TEAM GTAS.Team@ fiscal.treasury.gov GTAS POC by Agency | Treasury Support Center 877-440-9476 Toll Free 314-444-4600 gtas@stls.frb.org | System Requirements: Modern version of Chrome, Firefox, and Edge released within the last year. Java Script MUST be enabled. IE 11 is still supported, but not recommended. |
| IPAC Getting Started | IGT@fiscal.treasury.gov | Treasury Support Center 877-440-9476 Toll Free 314-444-4600 ipac@stls.frb.org | Supported Browsers: IE 10 and 11(compatibility mode) |
| SAM Getting Started | CashAnalysisSection. FAO@fiscal.treasury.gov | Treasury Support Center 877-440-9476 Toll Free 314-444-4600 sam_tsc@stls.frb.org | Supported Browsers: Current version plus 2 prior versions of IE |
| TROR Forms | 202-874-9051 terrence.prince@ fiscal.treasury.gov | 202-874-8933 205-912-6205 brenda.ellis-general@ fiscal.treasury.gov steve.jacobs@ fiscal.treasury.gov | Internet access and a valid user ID and password |
| Collections | |||
| Card Acquiring Service Getting Started | 202-874-0807 | 202-874-0807 cardacquiringservice@ fiscal.treasury.gov | Minimum browser requirements: Internet Explorer 6 or higher Mozilla 1.4 and 1.75 Firefox 1.5 or higher Mac OS X users may use Safari 1.2 or higher |
| CMIAS Contact CMIAS POC's to initiate enrollment | 202-874-6751 victor.poore@fiscal.treasury.gov | Internet access and a valid user ID and password | |
| CIR | CIR Call Center 800-346-5465 (toll-free) or 301-887-6600 | CIR Call Center 800-346-5465 (toll-free) or 301-887-6600 | Must have one of the two most recent versions of Internet Explorer |
| Credit Gateway To initiate account setup, contact Randolph Maxwell at 202-874-3720 or randolph.maxwell@ fiscal.treasury.gov or CreditGateway@ fiscal.treasury.gov | Credit Gateway Program Analyst 202-874-5282 Credit Gateway Program Manager 202-874-5304 | CreditGateway@ fiscal.treasury.gov | See TRS system requirements (this page) |
| ECP Forms are available by calling Customer Support at 866-855-5735 | Program Manager, ECP 202-874-7522 | ECP Customer Support 866-855-5735 FiscalService.ECP@citi.com | Minimum browser requirements: Internet Explorer versions 7.0 and 8.0 |
| EFTPS Resources | Contact EFTPS Customer Service 24 hours a day, 7 days a week. 800-555-4477 (toll-free) | Contact EFTPS Customer Service 24 hours a day, 7 days a week. 800-555-4477 (toll-free) | EFTPS supports Microsoft Internet Explorer for Windows and Mozilla Firefox for Windows |
| OTCNet Forms | OTCnet Business Lead 202-874-6893 | OTCnet Financial Program Specialist 202-874-5291 | OTCnet system requirements |
| Pay.gov Forms | Program Manager Department of the Treasury Bureau of the Fiscal Service 3201 Pennsy Drive, Building E Landover, MD 20785 202-874-6920 | Program Manager Department of the Treasury Bureau of the Fiscal Service 3201 Pennsy Drive, Building E Landover, MD 20785 202-874-6920 | Minimum browser requirements: Internet Explorer 6 or higher Mozilla 1.4 and 1.75 Firefox 1.5 or higher Mac OS X users may use Safari 1.2 or higher |
| Debt Collection | |||
| Do Not Pay Getting Started | donotpay@fiscal.treasury.gov 855-837-4391 | donotpay@fiscal.treasury.gov 855-837-4391 | Microsoft Edge, Google Chrome, or Firefox, PIV, PIV-I, LincPass, CAC Card, and for states only (User ID & Password) |
| FedDebt Enrollment Forms | 205-912-6508 202-874-5879 richard.burnham@ fiscal.treasury.gov | 888-826-3127 FedDebt.questions@ fiscal.treasury.gov | Internet access and a valid user ID and password |
| TOP Contact TOPAccess@fiscal.treasury.gov to request user access forms | TOPAccess@fiscal.treasury.gov | TOPAccess@fiscal.treasury.gov | Internet access: User ID, securID token with valid PIN or TOP compatible government PIV card |
| Payments | |||
| ASAP (Federal Program Agencies) (Recipient Organizations) Getting Started | 855-868-0151, option 2, option 3 asaphelpdesk@ fiscal.treasury.gov | 816-414-2177 | Minimum browser requirements: IE 6.0 (Recommended) Mozilla Firefox 1.5 or greater Mozilla 1.7 or greater Netscape 7.0 |
| IPP Contact Customer Support Team at 866-973-3131 or IPPCustomerSupport@ fiscal.treasury.gov to initiate enrollment | Agency Customer Support IPPCustomerSupport | Agency Customer Support 866-973-3131 IPPCustomerSupport | Internet access and a valid user ID and password |
| ITS.gov itsenrollment@fiscal.treasury.gov to initiate enrollment | National Payment Center of Excellence 855-868-0151 Please listen and follow the prompts for ITS | 816-414-2125 | Browsers: Chrome, Edge. IE 11 (supported, but not recommended). Access granted through Public Key Infrastructure (PKI), PIV Card or Login/Password |
| JFICS | 866-277-1046 judgment.fund@ fiscal.treasury.gov | 866-277-1046judgment.fund@ fiscal.treasury.gov | Internet access and Public Key Infrastructure (PKI) *Agency users complete and return the Fiscal Service PKI Certificate Action Request form to Fiscal Service. Fiscal Service then issues a Public Key Infrastructure (PKI) certificate to users on a USB port enabled fob* |
| PACER Contact Customer Support at pacer.questions@ fiscal.treasury.gov to initiate enrollment | Fiscal Service Help Desk at 304-480-7777 or e-mail: Pacer.questions@ fiscal.treasury.gov | 304-480-7777 pacer.questions@ fiscal.treasury.gov | |
| PIR Getting Started | PIR.Agency.Outreach@ fiscal.treasury.gov | 816-414-2340 pir.help.desk@ fiscal.treasury.gov | Minimum browser requirements: Internet Explorer 6.0 or above Public Key Infrastructure (PKI) or PIV Card |
| SPS Enrollment Forms | Kansas City Financial Center 816-414-2340 E-Mail: kfc.sps.help.desk@fiscal.treasury.gov | SPS system requirements | |
| TCIS Enrollment Forms | To become a TCIS user 855-838-0743 (toll-free), or 314-444-6151 TCIS_TSC@stls.frb.org For help when using TCIS, call the Payment Management Call Center 855-868-0151 (toll-free) | To become a TCIS user 855-838-0743 (toll-free), or 314-444-6151 TCIS_TSC@stls.frb.org For help when using TCIS, call the Payment Management Call Center 855-868-0151 (toll-free) | Minimum computer requirements: 1) Internet Explorer 6.0 and above. Public Key Infrastructure (PKI), requirements are tied to the Internet browser (Internet Explorer 6.0 and above). 2) Windows 2000 and XP 3) Minimum hardware requirements for accessing the computer based training (CBT) CD Rom |