Training Module Topics

Click a lesson link to review a Web-Based Training lesson. You can also review Printable Job Aids (PJAs) and Videos that support your OTCnet user training. Click OTCnet Participant User Guides to view these additional training resources.

Getting Started

**Lesson 1:** OTCnet Overview
Module 1, Lesson 1
Resource	PJA	OTCnet Resource Video

**Lesson 4:** 464
Module 1, Lesson 4
Resource	PJA	OTCnet Resource Video

**Lesson 1:** Start and Stop the OTCnet Local Bridge (OLB) Application
Module 2, Lesson 1
Resource	PJA	OTCnet Resource Video
Start and Stop the OTCnet Local Bridge (OLB) Application	pja_start_stop_olb.pdf (30.63 KB)	Video

**Lesson 2:** Request Your OTCnet Access
Module 2, Lesson 2
Resource	PJA	OTCnet Resource Video
Self-Register/Create an Account in SailPoint IIQ	pja_self_reg_sail_point.pdf (46.01 KB)
Request Your OTCnet Access in SailPoint IIQ	pja_req_your_access_sail_point.pdf (213.52 KB)	Video

**Lesson 3:** Log In to OTCnet Online
Module 2, Lesson 3
Resource	PJA	OTCnet Resource Video
Log In to OTCnet Online	pja_login_to_OTCnet_online.pdf (182.47 KB)

Administration/Configuration

**Lesson 1:** Create a User Identity
Module 3, Lesson 1
Resource	PJA	OTCnet Resource Video
Create a User Identity in SailPoint IIQ	pja_create_user_identity_sail_point.pdf (87.69 KB)

**Lesson 2:** Add or Remove User Access
Module 3, Lesson 2
Resource	PJA	OTCnet Resource Video
Add User Access in SailPoint IIQ	pja_add_user_access_sail_point.pdf (209.42 KB)	Video
Remove User Access in SailPoint IIQ	pja_remove_user_access_sail_point.pdf (105.18 KB)	Video

**Lesson 3:** Approve or Deny User Access Request
Module 3, Lesson 3
Resource	PJA	OTCnet Resource Video
Approve or Deny User Access Requests in SailPoint IIQ	pja_approve_or_deny_user_access_sail_point.pdf (80.89 KB)	Video

**Lesson 4:** Import User Identity to OTCnet
Module 3, Lesson 4
Resource	PJA	OTCnet Resource Video
Import User Identity to OTCnet	pja_import_user_identity_to_OTCnet.pdf (421.56 KB)

**Lesson 5:** Add or Remove an Endpoint/Role for a User
Module 3, Lesson 5
Resource	PJA	OTCnet Resource Video
Add an Endpoint/Role for a User in OTCnet	pja_add_endpoint_role_in_OTCnet.pdf (453.14 KB)
Remove an Endpoint/Role for a User in OTCnet	pja_remove_endpoint_role_in_OTCnet.pdf (231.35 KB)

**Lesson 6:** Approve or Reject an Endpoint/Role Request
Module 3, Lesson 6
Resource	PJA	OTCnet Resource Video
Approve or Reject an Endpoint/Role Request in OTCnet	pja_approve_or_reject_endpoint_role_OTCnet.pdf (306.89 KB)

**Lesson 1:** Manage an Organization Hierarchy
Module 4, Lesson 1
Resource	PJA	OTCnet Resource Video
Create an OTC Endpoint	pja_add_endpt.pdf (108.34 KB)
Modify OTC Endpoint Information	pja_mod_otc_endpt_info.pdf (413.58 KB)	Video
Delete or Neutralize an OTC Endpoint	pja_delete_neutral_endpt.pdf (85.42 KB)
View an OTC Endpoint	pja_view_otc_endpt.pdf (139.49 KB)

**Lesson 2:** Manage an Accounting Code
Module 4, Lesson 2
Resource	PJA	OTCnet Resource Video
Enter an Accounting Code	pja_enter_ac.pdf (111.92 KB)
Modify an Accounting Code	pja_modify_ac_code.pdf (110.99 KB)
Delete an Accounting Code	pja_delete_ac.pdf (112.29 KB)
Import an Accounting Code	pja_import_ac.pdf (87.1 KB)
View an Accounting Code	pja_view_ac.pdf (83.59 KB)
Map Accounting Codes to OTC Endpoints	pja_map_ac_otc_endpts.pdf (152.52 KB)

**Lesson 3:** Manage a Custom Field Label
Module 4, Lesson 3
Resource	PJA	OTCnet Resource Video
Modify a Custom Label	pja_man_cust_lab.pdf (82.12 KB)
View a Custom Label	pja_view_cust_lab.pdf (73.12 KB)

**Lesson 4:** Manage a Processing Option
Module 4, Lesson 4
Resource	PJA	OTCnet Resource Video
Modify a Processing Option	pja_modify_po.pdf (166.2 KB)
View a Processing Option	pja_view_po.pdf (97.96 KB)

**Lesson 5:** Modify a User Defined Field
Module 4, Lesson 5
Resource	PJA	OTCnet Resource Video
Create a User Defined Field	pja_create_udf.pdf (104.93 KB)
Modify a User Defined Field	pja_mod_udf.pdf (131.6 KB)
Delete a User Defined Field	pja_delete_udf.pdf (77.24 KB)
View a User Defined Field	pja_view_udf.pdf (34.61 KB)

**Lesson 1:** View a Financial Institution
Module 5, Lesson 1
Resource	PJA	OTCnet Resource Video
View a Financial Institution	pja_view_fi.pdf (61.43 KB)

**Lesson 1:** Card Terminal Configuration
Module 6, Lesson 1
Resource	PJA	OTCnet Resource Video
Register a Card Terminal	pja_register_card_terminal.pdf (418.75 KB)
Unregister a Card Terminal	pja_unregister_card_terminal.pdf (327.49 KB)
View Card Terminal Configuration	pja_view_card_terminal_config.pdf (83.41 KB)

**Lesson 2:** Manage an Audit Log Online
Module 6, Lesson 2
Resource	PJA	OTCnet Resource Video
Search an Audit Log Online	pja_search_audit_log.pdf (196.44 KB)

**Lesson 3:** Select 80mm Card Receipt Printer
Module 6, Lesson 3
Resource	PJA	OTCnet Resource Video
Select 80mm Card Receipt Printer	pja_select_80mm_card_rcpt_prntr.pdf (137.87 KB)

**Lesson 1:** Terminal Configuration
Module 7, Lesson 1
Resource	PJA	OTCnet Resource Video
Configure a Check Capture Terminal Online	pja_configure_a_chk_term.pdf (144.41 KB)
View Terminal Configuration	pja_view_term_config.pdf (42.29 KB)

**Lesson 2:** Manage an Audit Log Online
Module 7, Lesson 2
Resource	PJA	OTCnet Resource Video
Search an Audit Log Online	pja_search_audit_log_0.pdf (196.44 KB)

**Lesson 3:** Download and Install Firmware
Module 7, Lesson 3
Resource	PJA	OTCnet Resource Video
Download Firmware	pja_download_firmware.pdf (36.46 KB)
Install Firmware	pja_install_firmware.pdf (172.97 KB)

**Lesson 4:** Create Check Capture Override and Online Authentication Password
Module 7, Lesson 4
Resource	PJA	OTCnet Resource Video
Create Check Capture Override and Online Authentication Password	pja_create_cc_override_&_online_auth_passwd.pdf (200.69 KB)

**Lesson 1:** Download, Install, and Upgrade the OTCnet Local Bridge (OLB) Application
Module 8, Lesson 1
Resource	PJA	OTCnet Resource Video
Download OTCnet Local Bridge (OLB) Application	pja_download_olb.pdf (91.93 KB)
Install the OTCnet Local Bridge (OLB) Application	pja_install_OLB.pdf (113.88 KB)
Upgrade the OTCnet Local Bridge (OLB) Application	pja_upgrade_olb_app.pdf (154.93 KB)

**Lesson 2:** Create the OTCnet Local Bridge (OLB) Profile
Module 8, Lesson 2
Resource	PJA	OTCnet Resource Video
Create the OTCnet Local Bridge (OLB) Profile	pja_create_olb_profile.pdf (198.02 KB)	Video

**Lesson 3:** Import OTCnet Local Bridge (OLB) Credentials
Module 8, Lesson 3
Resource	PJA	OTCnet Resource Video
Import OTCnet Local Bridge (OLB) Credentials	pja_import_olb_credentials.pdf (83.76 KB)	Video

Card Processing

**Lesson 1:** Process a Card Payment - Process Payment
Module 9, Lesson 1
Resource	PJA	OTCnet Resource Video
Process a Card Payment - Process Payment	pja_process_card_pay_process_pay.pdf (178.71 KB)	Video
Cancel a Card Payment	pja_cancel_a_card_pay.pdf (149.2 KB)

**Lesson 2:** Process a Card Payment - Manual Card Entry
Module 9, Lesson 2
Resource	PJA	OTCnet Resource Video
Process a Card Payment - Manual Card Entry	pja_process_card_pay_manual_card_entry.pdf (172.15 KB)	Video
Cancel a Card Payment	pja_cancel_a_card_pay (1).pdf (149.2 KB)

**Lesson 3:** Print a Paper Receipt
Module 9, Lesson 3
Resource	PJA	OTCnet Resource Video
Print a Receipt From the Card Capture-Perform Card Transaction Page	pja_print_a_recpt_from_card_cap.pdf (164.73 KB)
Print Receipt From Card Transaction Query	pja_print_receipt_from_card_trans_query.pdf (50.07 KB)
Reprint a Paper Receipt	pja_reprint_a_recpt.pdf (49.92 KB)

**Lesson 1:** Query Card Transaction History
Module 10, Lesson 1
Resource	PJA	OTCnet Resource Video
Query Card Transaction History	pja_query_card_trans_history.pdf (185.91 KB)

**Lesson 2:** Card Refunds
Module 10, Lesson 2
Resource	PJA	OTCnet Resource Video
Credit Card Refunds	pja_credit_card_refunds.pdf (81.8 KB)	Video
Debit Card and Gift Card Refunds	pja_debit_gift_card_refunds.pdf (85.3 KB)	Video

Deposit Processing

**Lesson 1:** Search for a Deposit
Module 11, Lesson 1
Resource	PJA	OTCnet Resource Video
Search for a Deposit	pja_search_dep.pdf (39.99 KB)
Download Search Results for a Deposit	pja_dwnld_search_res.pdf (416.51 KB)

**Lesson 2:** View a Deposit
Module 11, Lesson 2
Resource	PJA	OTCnet Resource Video
View a Deposit	pja_view_dep.pdf (152.29 KB)

**Lesson 1:** Search for and View an Adjustment
Module 12, Lesson 1
Resource	PJA	OTCnet Resource Video
Search for and View an Adjustment	pja_search_vw_adjs.pdf (44.97 KB)
Download Search Adjustment Results for a Deposit	pja_dwnld_search_adjs_res.pdf (141.16 KB)

**Lesson 1:** Create and Modify a Deposit
Module 13, Lesson 1
Resource	PJA	OTCnet Resource Video
Create a Deposit for US Currency	pja_create_dep_us.pdf (226.3 KB)	Video
Create a Deposit for Foreign Currency Cash	pja_create_dep_fcc.pdf (188.05 KB)
Create a Deposit for a Foreign Check Item	pja_create_dep_fci.pdf (185.96 KB)
Modify a Deposit	pja_modify_dep.pdf (227.61 KB)	Video

**Lesson 1:** Approve or Return a Deposit to Draft
Module 14, Lesson 1
Resource	PJA	OTCnet Resource Video
Approve or Return a Deposit to Draft	pja_appr_retrn_dep_drft.pdf (313.88 KB)	Video

**Lesson 1:** Confirm a Deposit
Module 15, Lesson 1
Resource	PJA	OTCnet Resource Video
Confirm a Single Deposit	pja_conf_sing_dep.pdf (224.39 KB)	Video
Confirm Multiple Deposits	pja_conf_mult_dep.pdf (241.55 KB)
Reject a Deposit	pja_rjct_dep.pdf (169.59 KB)

**Lesson 2:** Create a Credit/Debit Adjustment
Module 15, Lesson 2
Resource	PJA	OTCnet Resource Video
Create a Credit/Debit Adjustment	pja_create_credit_debit_adj.pdf (342.15 KB)	Video

**Lesson 1:** Create a Returned Item Adjustment
Module 16, Lesson 1
Resource	PJA	OTCnet Resource Video
Create a Returned Item Adjustment for US Currency	pja_create_rtn_itm_adj_usc.pdf (177.16 KB)
Create a Returned Item Adjustment for a Foreign Check Item	pja_create_rtn_itm_adj_fci.pdf (135.84 KB)

**Lesson 1:** View a Business Report
Module 17, Lesson 1
Resource	PJA	OTCnet Resource Video
View Business Reports: Adjustment Activity (FI)	pja_view_busrpt_adjs_act_fi.pdf (93.33 KB)
View Business Reports: Adjustments by OTC Endpoint	pja_view_busrpt_adjs_otc_endpt.pdf (122.39 KB)
View Business Reports: Daily Voucher Report	pja_view_busrpt_daily_vouchr.pdf (80.77 KB)
View Business Reports: Deposit Activity (FI)	pja_view_busrpt_dpt_act_fi.pdf (78.7 KB)
View Business Reports: Deposits by Accounting Code	pja_view_busrpt_dpt_acct_code.pdf (121.02 KB)
View Business Reports: Deposits by OTC Endpoint	pja_view_busrpt_dpt_oct_endpt.pdf (76.78 KB)
View Business Reports: Deposit History by Status	pja_view_busrpt_dpt_histry.pdf (134.8 KB)
View Business Reports: Non-Reporting OTC Endpoints	pja_view_busrpt_dpt_nonrpt_otc_endpts.pdf (106.13 KB)
View Business Reports: Processing Options by OTC Endpoints	pja_view_busrpt_dpt_process_opts_0.pdf (97.27 KB)

**Lesson 2:** View a Security Report
Module 17, Lesson 2
Resource	PJA	OTCnet Resource Video
View Security Reports: Users by Access Group (FI)	pja_view_securityrpt_access_grps_fi.pdf (128.48 KB)
View Security Reports: Users by Access Group (FPA)	pja_view_securityrpt_access_grps_fpa.pdf (82.21 KB)
View Security Reports: User Information	pja_view_securityrpt_user_info.pdf (70.05 KB)
View Security Reports: Users by Role (FI)	pja_view_securityrpt_user_by_role_fi.pdf (125.71 KB)
View Security Reports: Users by Role (FPA)	pja_view_securityrpt_user_by_role_fpa.pdf (98.32 KB)

**Lesson 3:** View an Administration Report
Module 17, Lesson 3
Resource	PJA	OTCnet Resource Video
View Administrative Reports: CIR File Status	pja_view_adminrpt_cir_file_status.pdf (291.95 KB)
View Administration Reports: View Vouchers Completed	pja_view_adminrpt_vouchrs_compl.pdf (100.74 KB)
View Administrative Reports: Vouchers in Progress	pja_view_adminrpt_vouchrs_prog.pdf (59.98 KB)

**Lesson 4:** View Scheduled Reports
Module 17, Lesson 4
Resource	PJA	OTCnet Resource Video
Deposit Historical Report	pja_dep_proc_hist_rpt.pdf (191.53 KB)
Adjustment Historical Report	pja_adj_hist_rpt.pdf (227.86 KB)
View Previously Generated Reports	pja_view_prev_gen_rpt.pdf (116.45 KB)

Check Processing Online

**Lesson 1:** Capture a Check Online
Module 18, Lesson 1
Resource	PJA	OTCnet Resource Video
Capture a Check Online	pja_cap_a_check.pdf (148.82 KB)	Video

**Lesson 2:** Correct a Magnetic Ink Character Recognition (MICR) Line
Module 18, Lesson 2
Resource	PJA	OTCnet Resource Video
Correct a Magnetic Ink Character Recognition (MICR) Line	pja_correct_micr_line.pdf (51.46 KB)

**Lesson 3:** Resolve a Duplicate Check
Module 18, Lesson 3
Resource	PJA	OTCnet Resource Video
Resolve a Duplicate Check	pja_resolve_dupck.pdf (175.95 KB)

**Lesson 4:** Void a Check
Module 18, Lesson 4
Resource	PJA	OTCnet Resource Video
Void a Check	pja_void_ck.pdf (188.77 KB)
Void All Checks in a Batch	pja_void_all_cks_batch.pdf (143.54 KB)

**Lesson 5:** MVD Check Verification
Module 18, Lesson 5
Resource	PJA	OTCnet Resource Video
Override a MVD Record	pja_mvd_ck_verif.pdf (112.46 KB)

**Lesson 6:** View and Print a Batch List and Item Detail Reports
Module 18, Lesson 6
Resource	PJA	OTCnet Resource Video
View and Print a Batch List Report	pja_vw_prt_batlist.pdf (148.39 KB)
View and Print an Item Detail Report	pja_vw_prt_bat_item.pdf (167.25 KB)

**Lesson 7:** Perform Batch Control/Batch Balancing
Module 18, Lesson 7
Resource	PJA	OTCnet Resource Video
Perform Batch Control on Batch Create	pja_batcntrl_bat_create.pdf (20.51 KB)
Perform Batch Control on Batch Close	pja_batcntrl_bat_close.pdf (77.65 KB)

**Lesson 8:** Manage a Classification
Module 18, Lesson 8
Resource	PJA	OTCnet Resource Video
Summary Level Classification	pja_summary_level_class.pdf (72.67 KB)	Video

**Lesson 9:** Close a Batch
Module 18, Lesson 9
Resource	PJA	OTCnet Resource Video
Close a Single or Multiple Batch(es)	pja_close_singbat_or_multibat_online.pdf (59.28 KB)	Video

**Lesson 10:** Approve a Batch
Module 18, Lesson 10
Resource	PJA	OTCnet Resource Video
Approve a Single Batch	pja_approve_singbat_online.pdf (106.39 KB)	Video
Approve Multiple Batches	pja_approve_multibat_online.pdf (138.64 KB)

**Lesson 11:** Activate/Deactivate a Batch
Module 18, Lesson 11
Resource	PJA	OTCnet Resource Video
Activate/Deactivate a Batch	pja_act_deact_bat.pdf (96.32 KB)

**Lesson 12:** Edit a Check
Module 18, Lesson 12
Resource	PJA	OTCnet Resource Video
Edit a Batch	pja_edit_a_bat.pdf (101.52 KB)	Video
Edit a Check Item	pja_edit_a_check.pdf (287.2 KB)

**Lesson 13:** Print a Receipt
Module 18, Lesson 13
Resource	PJA	OTCnet Resource Video
Print a Receipt in Single Mode or Batch Mode	pja_print_receipt_singbatmode.pdf (84.8 KB)
Print a Receipt in Batch Management	pja_print_receipt_batman.pdf (110.04 KB)
Print a Receipt Using Show Item	pja_print_receipt_showitem.pdf (93.96 KB)

**Lesson 1:** View a Check Processing Report
Module 19, Lesson 1
Resource	PJA	OTCnet Resource Video
CIRA CSV Report	pja_view_busrpt_cira_csv.pdf (85.06 KB)
Check Image Report	pja_view_busrpt_ck_image_rpt.pdf (129.98 KB)
Agency CIRA Report	pja_view_busrpt_agency_cira.pdf (114.89 KB)
LVD Contents Report	pja_view_busrpt_lvd_contents.pdf (91.34 KB)
Organization Hierarchy Report	pja_view_busrpt_org_hier.pdf (114.73 KB)
215 Deposit Ticket Report	pja_view_busrpt_215_dt.pdf (97.48 KB)
5515 Debit Voucher Report	pja_view_busrpt_5515_dv.pdf (142.15 KB)
ACR Activity Report	pja_view_acr_act_rpt.pdf (132.77 KB)

**Lesson 2:** View a CIRA Record
Module 19, Lesson 2
Resource	PJA	OTCnet Resource Video
View a CIRA Record	pja_view_cira_record.pdf (315.46 KB)

**Lesson 3:** View Scheduled Reports
Module 19, Lesson 3
Resource	PJA	OTCnet Resource Video
CIRA CSV Historical Report	pja_gen_cira_csv_hist_rpt.pdf (150.68 KB)
View Previously Generated Reports	pja_view_prev_gen_cira_csv_rpt.pdf (71.51 KB)

**Lesson 1:** Search for an MVD Record
Module 20, Lesson 1
Resource	PJA	OTCnet Resource Video
Search for an MVD Record	pja_search_mvd_record.pdf (124.66 KB)

**Lesson 2:** Create an MVD Record
Module 20, Lesson 2
Resource	PJA	OTCnet Resource Video
Create an MVD Record	pja_create_mvd_record.pdf (126.44 KB)

**Lesson 3:** Edit an MVD Record
Module 20, Lesson 3
Resource	PJA	OTCnet Resource Video
Edit an MVD Record	pja_edit_mvd_record.pdf (120.37 KB)