Strengthening Your Accounts Receivable, Receivable Reporting, and Debt Collection
We provide comprehensive, expert, and reliable streamlined services to help you minimize costs, reduce losses, and maximize collections.
Our expert staff can help you by:
- Processing of Commercial Accounts Receivable (AR) financial transactions in Oracle®, creating debtor accounts, invoices, and collection and receivable write-off transactions for non-Federal activity
- Creating and submitting the quarterly Treasury Report on Receivables (TROR), a quarterly report required by the Department of the Treasury on the status and condition of the government's non-tax debt portfolio
- Filing of Form 1099-C, Cancellation of Debt, and other Internal Revenue Service requirements
- Completing debt collection activities required by the Debt Collection Improvement Act (DCIA) of 1996 and the Digital Accountability and Transparency Act (DATA) of 2014.
Our key performance metrics hold us accountable to our customers. We're committed to transparency and consistently meet or exceed our Key Performance Standards, listed below.
Key Performance Standards
Metric | Measurement | Standard/Target |
| Transactions Posted | Percentage of documents posted within 2 business days, once all information is received | 95% |
| TROR Reporting | Percentage of reporting completed by established due dates | 99% |
| Referral to Cross-Servicing | Percentage of referrals to Cross-Servicing within legal limits with customer approval | 99% |