The oneARC Portal Team is thrilled to share the latest enhancements to the oneARC application!
Automatic Cancellation of Inactive Requests
This new feature was successfully deployed in August, enhancing request management workflows and driving greater operational efficiency.
New Customer Access Pages (CAP)
We’re gearing up for the launch of the new CAP pages and Go-Live is scheduled on October 7, 2025! In August, we conducted user experience testing with several customers—and the feedback was overwhelmingly positive. Thank you to Anda Coiner, Annie Rau, Christian Burns, Jessica Loetz, Kisha Blair, Megan Young, and Roderick Steele for your essential contributions in shaping this improvement! All CAP page users—please stay tuned! We’ll be posting an informational document and video on the banner of the current CAP pages to provide more guidance.
Your feedback is invaluable, and we invite you to keep sharing your ideas with us. You can send suggestions or questions to onearcnotifications@fiscal.treasury.gov.