The purpose of "Managing Federal Receivables," is to provide Federal agencies with a general overview of standards, guidelines, and procedures for the successful management of Federal activities ranging from the extension of credit or financial assistance to closing-out uncollectible debts. Agency personnel who manage Federal credit programs and accounts receivable should also familiarize themselves with the laws, regulations, policies and procedures specific to their agency’s programs.
Agencies should use the parts of these guidelines which pertain to their credit management and debt collection activities and types of debt. The appendices include various checklists, documents and the appropriate references to assist agencies in managing their credit and debt collection activities. A glossary of relevant terms is also included at the end of the document.
Chapter Downloads
Table of Contents
- DocumentTable of Contents (443.16 KB)
Chapter 1: Introduction
Chapter 2: Budget & Legislative Policy for Credit Programs
Chapter 3: Credit Extension
Chapter 4: Account Servicing
Chapter 5: Management of Guaranteed Lenders and Servicers
Chapter 6: Delinquent Debt Transparency
Updated March 2015 to reflect reporting changes required by the Digital Accountability and Transparency Act.
Chapter 7: Termination of Collection Action, Write-off and Close-out/Cancellation of Indebtedness
Updated March 2015.
Chapter 8: Portfolio Sales
Appendix 1: Credit Bureau Report Key
Updated March 2015.
Appendix 1 PDFAppendix 2: Credit Extension/Servicing Checklist
Updated March 2015.
Appendix 2 PDFAppendix 3: Early Financial Warning Signs
Updated March 2015.
Appendix 3 PDFAppendix 4: Debt Collection Statutes and Websites
Updated March 2015.
Appendix 4 PDFAppendix 5: Debt Collection Strategies
Updated March 2015.
Appendix 5 PDFAppendix 6: Documentation of Collection Activities
Updated March 2015.
Appendix 6 PDFAppendix 7: Sample List of Appropriate Debt Collection Practices
Updated March 2015.
Appendix 7 PDFAppendix 8: Demand Letter Checklist
Updated March 2015.
Appendix 8 PDFAppendix 9: Sample Financial Statement
Updated March 2015.
Appendix 9 PDFAppendix 10: Handling the Department of Justice’s 3% Fee
Updated March 2015.
Appendix 10 PDFGlossary
Updated March 2015.
Glossary PDF
Chapter 7 Tutorials
Part I: Overview
Part II: Termination
Part III: Write-Off
Part IV: Discharge of Indebtedness
Part V: Questions & Answers
Termination Write-Off Chart
Download Termination Write-Off Chart PDF