Chargeback (Merchant Disputes) 101 – The Basics for the iQ User

Event Details:

This course will take you through the basics of Chargebacks for merchant iQ users. We'll define what a chargeback is, learn about the different stages and terms used and how to avoid a chargeback.

We'll show you how to set up alerts, pull reports and research disputed transactions all using Worldpay from FIS iQ system.

Topics will include:

• Overview of Worldpay from FIS iQ system functionality for chargebacks
• Chargeback basics: terminology, processes, dispute procedures

Registration

To view available dates/times and register for a class, please visit https://register.gotowebinar.com/rt/2963309562189066499 and select your desired class from the drop-down box.