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Bureau of the Fiscal Service
Reference & Guidance

Non-Receipt Claims


This chapter describes the role(s) of the Financial Institution in resolving a claim of non-receipt for a federal payment.

(available in PDF format only)

Chapter 3: Non-Receipt Claims

Contents - Chapter 3

  • A. General Information on ACH Non-Receipt Claims 3-2
  • B. Initiating a Formal Claim of ACH Non-Receipt 3-3
  • C. Non-Receipt Process 3-3

Last modified 02/01/23