Federal Disbursement Services Program Support
Federal Disbursement Services offers two channels for various needs. Review both below to decide which best fits the goal you are looking to accomplish.
Support for federal employees using PAM, PIR, or SPS
SPS, PIR and PAM:
production.support.section@fiscal.treasury.gov
Customer support for everyone with questions about federal payments and Treasury sponsored programs
Questions about payments
1-855-868-0151
payments@fiscal.treasury.gov
For the general public
If you received a payment and do not know who issued the payment or why you received it, our staff can research the situation for you. We will tell you which agency is paying you and who to contact in that agency to find out more about the payment.
if you have a question and know which agency the payment comes from, you should contact that agency.
If you have a question about why your paycheck is less than it should be you might find an answer from the section of the website for individuals.
For federal employees
The many questions we answer from federal employees include these common topics:
- Enrolling in ASAP.gov and issues related to that program
- Enrolling in ITS.gov, resetting passwords, and issues related to that program
- Questions about changes in the Treasury Offset Program
- Questions on how to move to Treasury for your disbursing needs