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Bureau of the Fiscal Service Home

Tools & Tactics

What Fiscal Service Can Do:

Offer online bill payment

Roll out recurring ACH debit functionality on

Promote electronic payment options on websites

Provide PayPal and Amazon Pay

Develop mobile applications

Mandate electronic payment

What Agencies Can Do:

Make electronic payment the default payment option

Educate payers on the benefits of electronic payments

Set expectations for shorter service time

Increase the availability of Point of Sale (POS) card terminals

Use mobile technologies

How Can We Communicate the Message:

  • Use websites, social media, e-letters, statement stuffers, and signage to send messages on the convenience of paying electronically
  • Include messages about electronic payment benefits and options on receipts payers get
  • Create fact sheets, videos, e-letters, and blog posts with appropriate messages
  • Send messages about the benefits and ease of adoption
  • Make a business case for recommended tools and tactics
  • Where appropriate, mail materials to current non-electronic payers

Last modified 08/27/19