Contact Us

If you have questions or need help, contact the appropriate group below.

Credit Gateway Setup or General Questions

New Account Setups

CreditGateway@fiscal.treasury.gov

Operations

Returns & Corrections

Credit Gateway Customer Care

Domestic: 877-815-1206
International: 314-425-1841
Email: customer.care@usbank.com

Reporting

Transactions Details, Deposits, & Vouchers

Collections Information Repository (CIR)

Domestic: 800-624-1373 (option 3)
International: 216-579-2112 (option 3)
Email: CIR.customersupport@clev.frb.org

Accounting

Fiscal Accounting. For Agency Location Code (ALC), Treasury Account Symbols and Business Event Type Codes (TAS/BETCs) and Shared Account Module (SAM)

Treasury Support Center

Domestic: 877-440-9476 (option 3)
Email: sam_tsc@stls.frb.org