2022 Debt Management Subject Matter Expert Workshops

Target Audience:

Open to all federal employees

Location:

Online

Duration:

Tuesday, November 1, 2022 | 10:30 am – 2:45 pm ET
Wednesday, November 2, 2022 | 10:30 am – 2:30 pm ET
Thursday, November 3, 2022 | 10:30 am – 3:30 pm ET

Cost:

Free

Hosted by:

Debt Management Services

Point of Contact:

Steve Jacobs

Event Details:

Debt Management is pleased to announce the 2022 Subject Matter Expert (SME) Workshops, which will be held on November 1-3, 2022. These online workshops are individual debt collection training courses led by Debt Managementfinancial management experts with the applicable subject matter knowledge. There is separate registration required to attend each workshop using the form below.

Registration Form for all SME Workshops

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SME Workshops on November 1st

FY23 and Beyond: Initiatives and Innovation at Debt Management

Time: November 1, 2022 | 10:30 am – 11:30 am ET

This session provides updates on new financial management initiatives that may impact federal agencies and looks ahead at some of the new projects that are in store to improve operations and enhance customer service.

Registration for the above workshop is now closed.

Due Process and Annual Debt Certification

Time: November 1, 2022 | 12:00 pm – 1:00 pm ET

Due Process

This training provides an overview of the due process required before taking adverse debt collection action. It covers basic notice requirements, how to respond to disputes, best practices, and common mistakes to avoid.

Annual Debt Certification

This portion of the workshop highlights requirements for the Annual Debt Certification Agreement. Every year, agencies are required to provide certification to the Bureau of Fiscal Service for each debt (or group of debts) referred to the Centralized Receivables Service (CRS), the Cross-Servicing Program, and the Treasury Offset Program (TOP).

Registration for the above workshop is now closed.

Introduction to Cross Servicing

Time: November 1, 2022 | 1:30 pm – 2:45 pm ET

A 60-minute overview of debt collection fundamentals and a review of the tools and techniques used by Treasury’s Cross-Servicing Program. Among the topics covered will be debt collection legal authorities, portfolio management, and creditor agency responsibilities. This session serves as a good foundational component for those new to debt collection, a good refresher for those that are more experienced, and a nice preliminary course for participants attending other SME Workshops.

Registration for the above workshop is now closed.

SME Workshops on November 2nd

Treasury Offset Program (TOP) & Web Client

Time: November 2, 2022 | 10:30 am – 11:30 am ET

An overview of the TOP program which will include debt priorities, the referral process, due process requirements, and accessing the TOP Web Client application.

Registration for the above workshop is now closed.

Private Collection Agencies (PCA)

Time: November 2, 2022 | 12:00 pm – 1:00 pm ET

Detailed information on the roles and responsibilities of PCAs, and how they are used to maximize the collection of delinquent debt owed to the federal government. A PCA is a private sector entity that specializes in the collection of delinquent debt.

Registration for the above workshop is now closed.

Administrative Wage Garnishment (AWG)

Time: November 2, 2022 | 1:30 pm – 2:30 pm ET

A comprehensive look at the AWG process administered by Treasury’s Cross-Servicing Program. AWG is a debt collection tool that allows a federal agency to order a non-federal employer to withhold up to 15 percent of an employee’s disposable income to pay a nontax delinquent debt.

Registration for the above workshop is now closed.

SME Workshops on November 3rd

Department of Justice (DOJ) – Litigation Referral

Time: November 3, 2022 | 10:30 pm – 11:30 am ET

An overview of the process for referring debts to the Department of Justice (DOJ). The session covers the benefits of DOJ referral, types of debts eligible for referral, and examples of how agencies can assist in the process.

Registration for the above workshop is now closed.

TROR Live Walk-through

Time: November 3, 2022 | 12:00 pm – 2:00 pm ET

Conducted within the Treasury Report on Receivables (TROR) application. A live system walk-through of the form, and instructions for the data preparation and submission of the report. This session will cover important debt collection terms, financial reporting requirements, and provide line by line instructions for completing the TROR.

Registration for the above workshop is now closed.

POD/Dispute Processing

Time: November 3, 2022 | 2:30 pm – 3:30 pm ET

An overview of POD/Dispute Response process, and best practices for creditor agencies and Treasury collaboration.

Registration for the above workshop is now closed.