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OTCnet

Training Opportunities

The OTCnet Team offers a wide variety of training sessions, to help you and other OTCnet users explore and learn the Latest OTCnet applications’ features.

All training sessions are held virtually and range from 15 to 60 minutes. They cover an assortment of specific tasks/or and activities related to OTCnet (Administration, Deposit Processing, and Check Processing.)

To customize your learning experiences, we are offering three different types of training:

  • Informational Webinars: 45-minute information sessions with 15-minute Q&As that cover a specific topic related to OTCnet.
  • Just in Time: 15-minute live demonstrations on how to complete specific OLB activities.
  • Troubleshooting Brown Bags: 30-minute sessions focused on how to solve commonly encountered roadblocks such as verifying installation of the OLB certificate or changing your OLB password. These sessions are an open forum for you to ask specific questions about the OLB rollout process to the Customer Support and Agency Adoption teams.

If you have any questions or require special accommodations, please call the OTCnet Deployment Team at 703.377.5586 or e-mail FiscalService.OTCDeployment@citi.com.

See our schedule of upcoming training events below to register – all times listed below are Eastern Standard Time (EST):

Table may scroll on smaller screens

Class Name Description Duration Date Registration
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Wednesday
March 17, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Thursday
April 22, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Tuesday
May 18, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Wednesday
June 9, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Thursday
June 24, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Tuesday
July 13, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Thursday
July 29, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Wednesday
August 11, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Thursday
August 26, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Tuesday
September 14, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Wednesday
September 29, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Wednesday
October 7, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Thursday
October 28, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Wednesday
November 10, 2021
1:30pm
Register
Moving Forward: Enhancing Over the Counter Collections (Webinar) Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. 30-45 minutes Tuesday
November 30, 2021
1:30pm
Register

Last modified 03/09/21