OTCnet News and Updates
Happy New Year!
The OTCnet team would like to wish you a very happy new year! As we enter 2026, agencies may refer to the OTCnet 2026 Holiday Notices to view the schedule for federal holidays. Holiday operations will only impact the processing of deposits. Deposit tickets submitted on the business day before the holiday and before 9:30 PM ET will be processed as normal. Visit our website for more information at the link above.
Making Deposits in OTCnet
We would like to remind you of the required guidelines when preparing, submitting, and accepting deposits in OTCnet. Deposit Preparers and Approvers must ensure the following requirements are met when making a deposit:
- CREATE VOUCHER: Every physical cash or check deposit is required to have a voucher created behind it. If a voucher is not created, the depository will have no means to reconcile the deposit. The depository will be unable to confirm in OTCnet and ensure the funds are received by Treasury, essentially holding the deposit in suspense if accepted.
- DOUBLE CHECK INFORMATION: There should be one voucher for every deposit, the values should match, and the voucher number should be written on the deposit ticket.
- INCLUDE VOUCHER WITH DEPOSIT: A printed voucher or deposit slip must be included when the deposit is sent to the designated Financial Institution (FI), or else this will lead to reconciliation issues for the agency and/or FI.
- ENSURE TIMELY DELIVERY OF FUNDS: Vouchers with a “Submitted” status in OTCnet may be rejected by the FI if the funds are not received within five days of the submission date.
Submit Your Suggestions for the OTCnet Application
Did you know that you can suggest application enhancements for OTCnet? Your feedback helps to shape the direction and priorities at OTCnet. Complete and submit the Enhancement Request form to FiscalService.OTCChannel@citi.com. Learn about how your request is considered and processed in the Enhancement Request Procedures.
OTCnet Training
The OTCnet Training Site offers User Guides, step-by-step Printable Job Aids, and training tutorials for key OTCnet user roles to help agencies, financial institutions (FIs), and the Federal Reserve Bank (FRB) with a wide range of topics and user tasks. The Training Resources website offers user-friendly guidance for onboarding, updates, and current training offerings.
Training Tip: The Mail-In Treasury General Account (MITGA) program has updated the mailing addresses for the Las Vegas and Cleveland locations. All agency depositors using the MITGA program must follow the updated instructions and validate they are sending deposits to the current addresses. If you have any questions, please refer to the Fiscal Service TGA webpage or send an email to the TGA Support Operations team at stls.tga.support@stls.frb.org for the updated mailing instructions and addresses.