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OTCnet

Preparing for New Agency Operations and the Impact of COVID-19

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The current COVID-19 pandemic has disrupted businesses and government agencies across the nation. As a result, agencies are thinking of how to safely reopen their doors and operate in an environment that is safe for their employees and customers.

How OTCnet Can Help

As Fiscal Service’s Over-the-Counter Channel, OTCnet is committed to helping your agency streamline collections for flexible and automated processes, which are essential now more than ever.

Listed below are OTCnet’s solutions available to your agency to maximize collections within a safe and comfortable transaction experience:

    Card Processing

Accepting card payments is a convenient method of payment that also reduces exchanges between the customer and agency representative in comparison with cash transactions. Card Processing with OTCnet is done with the latest POS system, allowing customers to make card transactions  by tapping, inserting, or swiping their card, just like at any retail store. Visit Getting Started: Card Processing to learn more.

      OTC Kiosk Tablet and Self-Service Kiosk

Payment kiosks have an increasing presence in daily commerce because of their efficiency and ability to accept payments in remote locations. Give your agency customers peace of mind by offering flexibility in how, where, and when they pay, with minimal assistance, even in remote locations. Visit Getting Started: OTC Kiosk to learn more.

Register for an upcoming live webinar on OTCnet’s Latest Payment and Deposit Solutions that explains OTCnet’s new options and demonstrates transactions on the OTC Kiosk Tablet.

From our agency to yours, we hope that you stay safe and stay ahead. Contact us today to prepare for a safe and uninterrupted payment experience in the future.

Sincerely,

The OTCnet Deployment Team
OTCnet Deployment Line: 703-377-5586
Email: FiscalService.OTCDeployment@citi.com

To learn about current emergency procedures, including the Mail-In TGA (MITGA) process, please visit https://fiscal.treasury.gov/otcnet/emergency-procedures.html.

Last modified 08/05/20