Frequently Asked Questions

Our extensive FAQ lists questions by product, by service and by program.

• Automated Standard Application of Payments (ASAP)
• Cash Management Improvement Act (CMIA)
• Check Claims
• Collections Information Repository (CIR)
• Credit Gateway
• Cross-Servicing
  • Cross-Servicing
  • Administrative Wage Garnishment
• Delinquent Debt Collection
• FedDebt
• DirectExpress® Card
• Do Not Pay
• EagleCash^TM
• Electronic Funds Transfer
  • General
  • Tax Refund
  • Garnishment
• Employment at Fiscal Service
• EZpay^TM
• FedInvest
• Financial Management Quality Service Management Office (FM QSMO)
• Gifts to the U.S. Government
• Governmentwide Accounting (GWA)
• Governmentwide Treasury Account Symbol Adjusted Trial Balance System (GTAS)
• Grants and Loans
• Imprest Fund
• IPAC
• Judgment Fund
• OTCnet
• Payment Application Modernization (PAM)
• Payments, Claims and Enhanced Reconciliation (PACER)
  • Digital Imaging
  • Miscellaneous
  • Claims
• Payment Information Repository (PIR)
• Payment Questions
• Prompt Payment
• Public Debt
• Secure Payment System (SPS)
• Shared Accounting Module (SAM)
• SLGS
• Stored-Value Card
• Tax Refund Offset
• Taxpayer Identification Numbers (TIN)
• Treasury Offset Program
  • For Federal Agencies
  • For State Agencies
  • For the Public
  • Federal Withholdings and Offsets
• Treasury Bulletin
• Treasury Check Information System (TCIS)
• TreasuryDirect
• Unclaimed Assets
• U.S. Standard General Ledger (USSGL)