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Frequently Asked Questions about the Cross-Servicing Program for Debtors

The following questions are for debtors whose debts have been referred to the Cross-Servicing program.

The U.S. Department of the Treasury's Bureau of the Fiscal Service collects overdue (delinquent) nontax debt for other federal agencies.

If you owe money to a federal agency and you did not pay it on time, your delinquent debt generally must be referred to the Cross-Servicing program and the Treasury Offset Program for collection action.

Before your debt is referred to these programs, the agency to whom you owe the debt will send you a letter notifying you of the debt, alerting you to the consequences of non-payment, and providing you with an opportunity to ask questions about the debt or enter into a repayment agreement based on your ability to pay.

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Last modified 07/19/24