Resources for Payers
Please pay your bill
If you have a bill (invoice) or past due notice that says you owe money to the government, please pay it before the date it is due.
The due date is on the bill or notice.
If you do not pay on time, you may owe even more money (interest, penalties, other fees). The Bureau of the Fiscal Service may also then refer your bill to a collection agency or may take money from your tax refund or your wages to pay the bill.
Therefore, please look at the bill or notice to see your options for paying the bill.
You may be able to pay in installments
If you can't pay the entire bill by the due date, you may be able to set up a repayment plan (an installment agreement).
Call us to discuss this possibility. The number to call is on your bill or notice. Our customer service representatives will explain the process to you and run some quick calculations to see if you qualify for a repayment plan.
To qualify for a repayment plan, you must show that you need it. To do that, you must fill out this form: Financial Statement of Debtor. When you have filled out and signed the form, you can fax it or mail it to us. The fax number and mailing address are on the form.
You may be able to pay online
Your options for paying depend on the agency to which you owe the money. To see the options for your bill, look at the page titled "Payment Options."
If one of the options is online (internet) payments, use Pay.gov. This is a secure government site for paying money you owe to federal government agencies. At Pay.gov, you can pay from your bank account, your PayPal account, or with a debit card.
NOTE: You can't use Pay.gov to repay student loans. If your debt is for a student loan, go to our Federal Student Loans page.
To pay online for the bill or notice you have from CRS:
- On the "Payment Options" page of your bill or notice, find the form number to use when paying.
- Go to Pay.gov.
- On the Pay.gov page, type the form number into the Search box.
- Follow the rest of the instructions at Pay.gov.
You may object to the bill
If you do not agree that you owe the money, you may tell us why you think you should not have to pay. To do that:
- Download, print, fill out, and sign the CRS Dispute Form.
- Explain why you should not have to pay the bill, and include documentation to support your claim.
- Fax or mail the form to us at the number or address on the form.
We strongly encourage you to include supporting documentation as we will consider your objections based on the information you send with the form.
Disputing the bill will not stop it from accruing interest, penalties, and other fees after its due date. If your dispute is accepted, you will not have to pay the bill or these other charges. However, if your dispute is rejected, you will have to pay the bill plus whatever other charges were added while your dispute was being considered.
You may ask us to talk to other people about your bill
We can talk about your bill with anyone other than you, but only if you give us permission. To give us permission to talk with someone else (for example, your husband or wife, adult child, business partner, accountant, or lawyer), you must fill out, sign, and fax us this form:
Authorization for Release of Information (English)
Autorización para divulgar Información (Spanish)
Last modified 01/15/20