Frequently Asked Questions for Agencies

The Centralized Receivables Service collects debts on behalf of other federal agencies. Please see the Fact Sheet for more information.

If you would like a system overview, please contact the CRS Liaison group at CRSLiaisonGroup@fiscal.treasury.gov

If you are interested in learning more about CRS, please contact the CRS Liaison group at CRSLiaisonGroup@fiscal.treasury.gov

Please contact the Agency relations team by e-mail at crsagencyrelationshared@usbank.com

When you are logged into CRS, you can request updates to your profile or by sending an e-mail to agency relations at crsagencyrelationshared@usbank.com.

We hold a yearly agency forum and monthly agency meetings. Please contact your CRS Agency Liaison for more information.

To add or remove users, please contact CRS support at crsagencyrelationshared@usbank.com.