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Centralized Receivables Service

Enrolling in Centralized Receivables Service (CRS)

Learn more about CRS

For an overview of CRS, our approach to collecting money for you, and the benefits, features, and scope of the program, see the CRS Fact Sheet and our Frequently Asked Questions for Agencies.

How Can My Agency Enroll?

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What you must do

To start enrolling your agency in CRS:

  1. Fill out the Agency Pre-Onboarding Questionnaire.
  2. Write an e-mail to us at with this information.
    • Your agency name
    • Your program name
    • The primary agency contact name and phone number
    • The types of payments your agency makes
    • A description of your payment process
    • An estimate of the number of administrative receivables

Agency Pre-Onboarding Questionnaire Form

The Pre-Onboarding Questionnaire is used to gather specific program information from a Federal Program Agency to determine the viability of a particular program as a candidate for participation in CRS. The form assists in documenting the current state of receivables management, and helps to assess the agency's/program's needs and objectives that may be resolved through the use of the CRS service.

What will happen next?

We review your information and contact you to schedule a time to discuss next steps to enroll your agency in CRS.

For information about additional resources, the legal authorities that govern CRS, and other debt collection programs, visit Debt Management Services.

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Last modified 11/09/20