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Centralized Receivables Service

Centralized Receivables Service

Centralized Receivables Service (CRS) helps federal agencies manage their accounts receivable – money owed to the agency from individuals, businesses, and states.

CRS focuses on collecting current, non-tax, administrative debts prior to delinquency.

How Does CRS Help Federal Agencies?

  • Increased Collections – Get payments faster with prompt invoicing, follow-up, and access to electronic options.
  • Reduced Costs – Drive down costs through standardized and automated services.
  • Transparency – Get high quality and more visible data.
  • Compliance – CRS assures agencies comply with Federal Claims Collection Standards, Debt Collection Improvement Act, and other Treasury and debt collection laws and guidance.
  • Improved Business Processes – CRS offers standard yet flexible workflows that allow for improvement of current business processes.

For more information on the program and participation, see our Frequently Asked Questions for Agencies and visit the CRS Contacts page.

Federal Agencies: Enroll in CRS
Graphic that describes the benefits of using cetnralized receivables service

Do You Owe Money to a Federal Government Agency?

If you owe money to the federal government, the invoice/notice you received provides information about the debt. Please review the invoice/notice in its entirety, and contact CRS at the phone number provided to discuss or make a payment.

You may also find useful information by accessing Frequently Asked Questions for Individuals and on our Resources for Payers.

Resources for Payers

Authorization for Release of Information CRS Dispute Form Financial Statement of Debtor Financial Statement - Commercial

Resources for Agencies

CRS Fact Sheet Agency Pre-Onboarding Questionnaire Treasury Financial Manual, Chapter 3000

Need Help?

Do You Owe a Debt?

Check your invoice or past-due notice for contact information.

FAQs for Individuals Who Owe Money

Frequently Asked Questions for Individuals

Agency Customers

Frequently Asked Questions for Agencies

Looking for Additional Legal Authorities?

CRS is one of several debt collection programs offered by the Bureau of the Fiscal Service. Various public laws, statutes, and executive orders govern all these programs. To learn about these legal authorities, visit Debt Management.

Last modified 04/15/24