Skip Navigation
Official website of the United States Government U.S. Department of the Treasury
Bureau of the Fiscal Service Home

Frequently Asked Questions (FAQs) on the Collection of Federal Nontax Debts through the Cross-Servicing Program during COVID-19

The Bureau of the Fiscal Service, which collects federal nontax debts on behalf of federal agencies through its Cross-Servicing program, has taken steps to address debtors’ needs during this crisis. Any debtor that experiences a hardship caused by the pandemic will be considered for payment arrangements or other appropriate relief to address that hardship. Please read the below FAQs for more information.

During the COVID-19 pandemic, any debtor that requests relief can discuss their individual debt with a Debt Recovery Analyst (DRA) at 888-826-3127.

Last modified 03/30/21