Getting Started

To open or use your Credit Gateway account, follow the instructions below.

Account Criteria

Before setting up a Credit Gateway account, your agency must meet these two criteria:

1. Your agency must have an Agency Location Code set up with the Bureau of the Fiscal Service Fiscal Accounting (FA).

   If your agency does not yet have an Agency Location Code, contact Treasury Support Center at 877-440-9476 (option 5) or by email at sam_tsc@stls.frb.org

2. Your agency must be enrolled in the Collections Information Repository (CIR)

   If your agency is not yet enrolled in CIR, contact the CIR team at:

   Domestic: 800-624-1373 (option 3)
   International: 216-579-2112 (option 3)
   Or by email, at CIR.customersupport@clev.frb.org

Set Up a Credit Gateway Account

Setting up an account in the Credit Gateway takes about 5 business days. Here’s how the process works:

1. You complete the Credit Gateway New Account Setup Form
2. You email your completed form to CreditGateway@fiscal.treasury.gov
3. Fiscal Service Credit Gateway reviews your form and sends it to the bank that acts as the Credit Gateway’s financial agent.
4. The bank assigns a new Credit Gateway account number and informs Fiscal Service Credit Gateway.
5. Fiscal Service Credit Gateway sends you the Credit Gateway account number and other information you need.

Using Your Credit Gateway Account

When you have your account information, you can give that to your customers and start getting payments through the Credit Gateway.

To give proper instructions to your customers, you may use templates (forms) that Fiscal Service Credit Gateway has developed. You may customize these templates for your needs. To obtain payment instruction templates, e-mail Fiscal Service Credit Gateway at CreditGateway@fiscal.treasury.gov.

If your agency is a Central Accounting and Reporting System (CARS) reporter, you set up the agency's cash flow in Fiscal Accounting’s Shared Accounting Module (SAM). Your new Credit Gateway account number must be the Classification Key (C-key) in SAM. For help setting this up, contact the SAM Team 877-440-9476 or sam_tsc@stls.frb.org.