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Frequently Asked Questions

eCollections is a strategic approach to electronic collections. eCollections focuses on offering the best tools and tactics for an agency to move its payers from paper to electronic channels.

eCommerce seeks to make available payment industry technologies with which members of the public are already familiar, such as online bill pay, PayPal, Amazon Pay, and mobile applications.

eCommerce solutions are essential components of the overall eCollections initiative. But eCollections also uses existing Fiscal Service electronic channels such as, Automated Clearing House (ACH) debit and credit, wire, and credit and debit cards, as well as other additional tactics controlled by both the Fiscal Service and other government agencies.

Last modified 08/27/19