Cross Servicing Next Generation Artiva In-depth Training

Audience:

Federal Program Agencies

Location:

Online

Duration:

Thursday, November 18, 2021, 1:00 pm – 4:00 pm ET
Thursday, December 9, 2021, 9:00 am – 12:00 Noon ET

Cost:

Free

Hosted by:

Debt Management Services

Point of Contact:

1-202-874-7005
Denise.Hammond@fiscal.treasury.gov

Event Details:

Cross-Servicing Next Generation (CSNG) is the implementation of the new Commercial-Off-the-Shelf product known as the Artiva system. This webinar will provide step-by-step instructions for:

Creating new business (debt/debtor)
Researching an account
Posting agency payments
Processing tasks and working pools (proof of debt, disputes, PA concurrences and 1099C)
Canceling an account (recall)

Please register using the form below.

DMS will send out Webinar sign-on access and handout information to registered attendees prior to the webinar. For questions, please contact Denise Hammond at 202-874-7005, or e-mail Denise.Hammond@fiscal.treasury.gov.

Registration Form

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Dates
Thursday, November 18, 2021, 1:00 p.m. ET

Thursday, December 9, 2021, 9:00 a.m. ET

Conference Call:

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Special needs:

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Last modified 11/04/21