Cross Servicing Next Generation Artiva In-depth Training
Federal Program Agencies
Thursday, November 18, 2021, 1:00 pm – 4:00 pm ET
Thursday, December 9, 2021, 9:00 am – 12:00 Noon ET
Debt Management Services
Point of Contact:1-202-874-7005
Cross-Servicing Next Generation (CSNG) is the implementation of the new Commercial-Off-the-Shelf product known as the Artiva system. This webinar will provide step-by-step instructions for:
- Creating new business (debt/debtor)
- Researching an account
- Posting agency payments
- Processing tasks and working pools (proof of debt, disputes, PA concurrences and 1099C)
- Canceling an account (recall)
Please register using the form below.
DMS will send out Webinar sign-on access and handout information to registered attendees prior to the webinar. For questions, please contact Denise Hammond at 202-874-7005, or e-mail Denise.Hammond@fiscal.treasury.gov.
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