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Official website of the United States Government U.S. Department of the Treasury
Bureau of the Fiscal Service
Training

Cross Servicing Next Generation Artiva In-depth Training

training

Audience:

Federal Program Agencies


Location:

Online


Duration:

Thurs., Apr. 18, 2019, 9:00 am – 1:00 pm ET
Thur., May 2, 2019, 11:00 am – 3:00 pm ET


Cost:

Free


Hosted by:

Debt Management Services


Point of Contact:

1-202-874-7005

Event Details:

Debt Management Services (DMS) would like to invite our Creditor Agency Partners to participate in an in-depth training webinar for the Cross-Servicing debt collection system known as the Artiva Web Client.

This webinar provides step-by-step instructions for:

  • Creating new business (debt/debtor)
  • Researching an account
  • Posting agency payments
  • Processing tasks and working pools (proof of debt, disputes, PA concurrences and 1099C)
  • Canceling an account (recall)

Please register using the form below. Registration will close on April 16th for the April 18th session and April 30th for the May 2nd session, or whenever the sessions are full.

DMS will send out Webinar sign-on access and handout information to registered attendees prior to the webinar. For questions, please contact Denise Hammond at 202-874-7005, or email Denise.Hammond@fiscal.treasury.gov.

Registration Form

Fields marked with an asterisk(*) are required.

(Format ###-###-####) (Format ###-###-####) Tuesday, April 18, 2019, 9:00 a.m. ET

Thursday, May 2, 2019, 11:00 a.m. ET
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Last modified 04/05/19