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Bureau of the Fiscal Service
Training

Cross Servicing Next Generation Artiva In-depth Training

Audience:

Federal Program Agencies


Location:

Online


Duration:

Wed, Nov. 14, 2018 | 9:00 am ET
Wed, Nov. 28, 2018 | 11:00 am ET


Cost:

Free


Hosted by:

Debt Management Services


Point of Contact:

1-202-874-6810

Event Details:

Debt Management Services (DMS) would like to invite our Creditor Agency Partners to participate in an in-depth training webinar for the new Cross-Servicing debt collection system that replaced FedDebt on October 30, 2017.

Cross-Servicing Next Generation (CSNG) is the implementation of the new Commercial-Off-the-Shelf product known as the Artiva system.

These webinars, which DMS has been continually offering since October 2017, will provide step-by-step instructions for:

  • Creating new business (debt/debtor)
  • Researching an account
  • Posting agency payments
  • Processing tasks and working pools (proof of debt, disputes, PA concurrences and 1099C)
  • Canceling an account (recall)

Last modified 11/27/18