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Bureau of the Fiscal Service

Cross Servicing Next Generation Artiva In-depth Training


Federal Program Agencies




Tues., Mar. 5, 2019, 9:00 am – 1:00 pm ET
Thur., Mar. 28, 2019, 11:00 am – 3:00 pm ET



Hosted by:

Debt Management Services

Point of Contact:


Event Details:

Debt Management Services (DMS) would like to invite our Creditor Agency Partners to participate in an in-depth training webinar for the Cross-Servicing debt collection system known as the Artiva Web Client.

This webinar provides step-by-step instructions for:

  • Creating new business (debt/debtor)
  • Researching an account
  • Posting agency payments
  • Processing tasks and working pools (proof of debt, disputes, PA concurrences and 1099C)
  • Canceling an account (recall)

Please register using the form below. Registration will close on February 26th for the March 5th session and March 21st for the March 28th session, or when the sessions are full.

DMS will send out Webinar sign-on access and handout information to registered attendees prior to the webinar. For questions, please contact Iris Green at 202-874-6810, or email

Registration Form

Fields marked with an asterisk(*) are required.

(Format ###-###-####) (Format ###-###-####) Tuesday, March 5, 2019, 9:00 a.m. ET

Thursday, March 28, 2019, 11:00 a.m. ET
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Last modified 02/15/19