Cross Servicing Next Generation Artiva In-depth Training
Federal Program Agencies
Wed, Nov. 14, 2018 | 9:00 am ET
Wed, Nov. 28, 2018 | 11:00 am ET
Debt Management Services
Point of Contact:1-202-874-6810
Debt Management Services (DMS) would like to invite our Creditor Agency Partners to participate in an in-depth training webinar for the new Cross-Servicing debt collection system that replaced FedDebt on October 30, 2017.
Cross-Servicing Next Generation (CSNG) is the implementation of the new Commercial-Off-the-Shelf product known as the Artiva system.
These webinars, which DMS has been continually offering since October 2017, will provide step-by-step instructions for:
- Creating new business (debt/debtor)
- Researching an account
- Posting agency payments
- Processing tasks and working pools (proof of debt, disputes, PA concurrences and 1099C)
- Canceling an account (recall)
Last modified 11/27/18