Skip Navigation
Official website of the United States Government We can do this. Find COVID-19 vaccines near you. Visit U.S. Department of the Treasury
Bureau of the Fiscal Service
card reader image

Treasury’s Bureau of the Fiscal Service Seeks Direct Express® Program Services

January 11, 2024

WASHINGTON -- The U.S. Department of the Treasury, Bureau of the Fiscal Service, seeks applications from qualified financial institutions to serve as a financial agent of the United States. The selected financial agent(s) will administer the Direct Express debit card portfolio while also offering federal payment recipients alternative/emerging electronic payment solutions. The agreement with the current financial agent ends in January 2025. Applications must be received no later than 5:00 pm ET February 26, 2024.

More than 3.8 million individuals receive their social security, veterans, and other benefit payments electronically to a Direct Express® prepaid debit card, a Treasury-sponsored account designed for those who do not have bank accounts. The Direct Express® program is an essential instrument for Treasury to comply with Federal law requiring electronic federal benefits payments. For many cardholders, their federal benefit is the sole source of income and essential for basic living needs. The selected financial agent must continue to provide a safe, convenient, and reliable way for Direct Express® customers to receive their benefit and identify opportunities to further advance electronic payments in a manner that ensures the long-term sustainability, resiliency, and customer experience of the program.

Treasury established the terms and conditions of the Direct Express® account in 2010, following a rulemaking and a review of public comments. Direct Express® accounts are not issued or held by Treasury. While Treasury establishes the features and fees of the Direct Express® debit card, the accounts are issued and maintained by a financial institution, as required by statute. Among other features, the account must be offered at a reasonable cost and with the same consumer protections as a traditional bank account, including fraud protections under Regulation E.

For more information, please visit:
To learn more about the Fiscal Service, visit

Last modified 01/11/24