Click Expand All to view the resources for your role. Click a lesson link to review a Web-Based Training lesson. Certificates are assigned for critical tasks and are noted by the certificate icon 
. You can also review Printable Job Aids (PJAs) 
and Videos 
that support your OTCnet user training. Click OTCnet Participant User Guides to view these additional training resources.
| 1.1 OTCnet Overview | PJA | Video |
|---|---|---|
| OTCnet Overview |
| 2.1 Start and Stop the OTCnet Local Bridge (OLB) Application |
PJA | Video |
|---|---|---|
| Start and Stop the OTCnet Local Bridge (OLB) Application | |
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| 2.2 Request Your OTCnet Access |
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| Self-Register/Create an Account in SailPoint IIQ | |
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| Request Your OTCnet Access in SailPoint IIQ | |
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| 2.3 Log In to OTCnet Online |
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| Log In to OTCnet Online | |
| 3.1 Create a User Identity |
PJA | Video |
|---|---|---|
| Create a User Identity in SailPoint IIQ | |
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| 3.2 Add or Remove User Access |
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| Add User Access in SailPoint IIQ | |
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| Remove User Access in SailPoint IIQ | |
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| 3.3 Approve or Deny User Access Request |
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| Approve or Deny User Access Requests in SailPoint IIQ | |
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| 3.4 Import User Identity to OTCnet |
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| Import User Identity to OTCnet | |
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| 3.5 Add or Remove an Endpoint/Role for a User |
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| Add an Endpoint/Role for a User in OTCnet | |
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| Remove an Endpoint/Role for a User in OTCnet | |
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| 3.6 Approve or Reject an Endpoint/Role Request |
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| Approve or Reject an Endpoint/Role Request in OTCnet | |
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| 4.1 Manage an Organization Hierarchy |
PJA | Video |
|---|---|---|
| Create an OTC Endpoint | |
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| Modify OTC Endpoint Information | |
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| Delete or Neutralize an OTC Endpoint | |
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| View an OTC Endpoint | |
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| 4.2 Manage an Accounting Code |
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| Enter an Accounting Code | |
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| Modify an Accounting Code | |
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| Delete an Accounting Code | |
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| Import an Accounting Code | |
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| View an Accounting Code | |
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| Map Accounting Codes to OTC Endpoints | |
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| 4.3 Manage a Custom Field Label |
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| Modify a Custom Label | |
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| View a Custom Label | |
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| 4.4 Manage a Processing Option |
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| Modify a Processing Option | |
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| View a Processing Option | |
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| 4.5 Modify a User Defined Field |
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| Create a User Defined Field | |
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| Modify a User Defined Field | |
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| Delete a User Defined Field | |
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| View a User Defined Field | |
| 5.1 View a Financial Institution | PJA | Video |
|---|---|---|
| View a Financial Institution | |
| 6.1 Card Terminal Configuration |
PJA | Video |
|---|---|---|
| Register a Card Terminal | |
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| Unregister a Card Terminal | |
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| View Card Terminal Configuration | |
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| 6.2 Manage an Audit Log Online |
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| Search an Audit Log Online | |
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| 6.3 Select 80mm Card Receipt Printer | ||
| Select 80mm Card Receipt Printer | |
| 7.1 Terminal Configuration |
PJA | Video |
|---|---|---|
| Configure a Check Capture Terminal Online | |
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| View Terminal Configuration | |
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| 7.2 Manage an Audit Log Online |
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| Search an Audit Log Online | |
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| 7.3 Download and Install Firmware |
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| Download Firmware | |
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| Install Firmware | |
| 8.1 Download, Install, and Upgrade the OTCnet Local Bridge (OLB) Application |
PJA | Video |
|---|---|---|
| Download OTCnet Local Bridge (OLB) Application | |
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| Install the OTCnet Local Bridge (OLB) Application | |
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| Upgrade the OTCnet Local Bridge (OLB) Application | |
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| 8.2 Create the OTCnet Local Bridge (OLB) Profile |
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| Create the OTCnet Local Bridge (OLB) Profile | |
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| 8.3 Import OTCnet Local Bridge (OLB) Credentials |
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| Import OTCnet Local Bridge (OLB) Credentials | |
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| 9.1 Download, Install, and Upgrade OTCnet Offline Check Capture Software |
PJA | Video |
|---|---|---|
| Download OTCnet Offline Check Capture Software | |
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| Install OTCnet Offline Check Capture Software | |
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| Upgrade OTCnet Offline Check Capture Software | |
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| 9.2 Manage a Check Capture Administrator Offline Logon Profile |
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| Create a Check Capture Administrator Offline Logon Profile | |
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| Import a Check Capture Administrator Offline Logon Profile | |
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| Retrieve a Check Capture Administrator Offline Logon Profile | |
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| Reset a Check Capture Administrator Multi-Factor Authentication Status | |
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| 9.3 Manage OTC Endpoints |
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| Select OTC Endpoints | |
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| Download OTC Endpoints | |
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| 9.4 Manage User Profiles | ||
| Download User Profiles | |
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| Update User Profiles | |
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| 9.5 Manage Offline Users | ||
| Create Check Capture Override and Online Authentication Password | |
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| Activate/Deactivate a User | |
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| Unlock a User Profile | |
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| Resetting a User Password and Multi-Factor Authentication | |
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| Printing a User List | |
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| 9.6 Manage a Check Capture Terminal |
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| Configure a Check Capture Terminal Offline | |
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| View a Check Capture Terminal Offline Configuration | |
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| 9.7 Search an Audit Log Offline |
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| Search an Audit Log Offline | |
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| 9.8 Recover a Batch |
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| Recover a Batch | |
| 10.1 Search for a Deposit |
PJA | Video |
|---|---|---|
| Search for a Deposit | |
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| Download Search Results for a Deposit | |
| 11.1 View a Deposit |
PJA | Video |
|---|---|---|
| View a Deposit | |
| 12.1 Search for and View an Adjustment |
PJA | Video |
|---|---|---|
| Search for and View an Adjustment | |
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| Download Search Adjustment Results for a Deposit | |
| 13.1 Create and Modify a Deposit |
PJA | Video |
|---|---|---|
| Create a Deposit for US Currency | |
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| Create a Deposit for Foreign Currency Cash | |
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| Create a Deposit for a Foreign Check Item | |
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| Modify a Deposit | |
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| 14.1 Approve or Return a Deposit to Draft |
PJA | Video |
|---|---|---|
| Approve or Return a Deposit to Draft | |
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| 15.1 Confirm a Deposit |
PJA | Video |
|---|---|---|
| Confirm a Single Deposit | |
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| Confirm Multiple Deposits | |
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| Reject a Deposit | |
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| 15.2 Create a Credit/Debit Adjustment | ||
| Create a Credit/Debit Adjustment | |
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| 16.1 Create a Returned Item Adjustment | PJA | Video |
|---|---|---|
| Create a Returned Item Adjustment for US Currency | |
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| Create a Returned Item Adjustment for a Foreign Check Item | |
| 17.1 View a Business Report | PJA | Video |
|---|---|---|
| View Business Reports: Adjustment Activity (FI) | |
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| View Business Reports: Adjustments by OTC Endpoint | |
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| View Business Reports: Daily Voucher Report | |
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| View Business Reports: Deposit Activity (FI) | |
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| View Business Reports: Deposits by Accounting Code | |
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| View Business Reports: Deposits by OTC Endpoint | |
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| View Business Reports: Deposit History by Status | |
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| View Business Reports: Non-Reporting OTC Endpoints | |
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| View Business Reports: Processing Options by OTC Endpoints | |
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| 17.2 View a Security Report | ||
| View Security Reports: Users by Access Group (FI) | |
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| View Security Reports: Users by Access Group (FPA) | |
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| View Security Reports: User Information | |
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| View Security Reports: Users by Role (FI) | |
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| View Security Reports: Users by Role (FPA) | |
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| 17.3 View an Administration Report | ||
| View Administrative Reports: CIR File Status | |
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| View Administration Reports: View Vouchers Completed | |
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| View Administrative Reports: Vouchers in Progress | |
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| 17.4 View Historical Reports | ||
| Deposit Historical Report | |
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| Adjustment Historical Report | |
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| View Previously Generated Historical Reports | |
| 18.1 Capture a Check Online |
PJA | Video |
|---|---|---|
| Capture a Check Online | |
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| 18.2 Correct a Magnetic Ink Character Recognition (MICR) Line | ||
| Correct a Magnetic Ink Character Recognition (MICR) Line | |
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| 18.3 Resolve a Duplicate Check | ||
| Resolve a Duplicate Check | |
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| 18.4 Void a Check | ||
| Void a Check | |
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| Void All Checks in a Batch | |
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| 18.5 MVD Check Verification | ||
| Override a MVD Record | |
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| 18.6 View and Print a Batch List and Item Detail Reports | ||
| View and Print a Batch List Report | |
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| View and Print an Item Detail Report | |
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| 18.7 Perform Batch Control/Batch Balancing | ||
| Perform Batch Control on Batch Create | |
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| Perform Batch Control on Batch Close | |
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| 18.8 Manage a Classification | ||
| Summary Level Classification | |
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| 18.9 Close a Batch |
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| Close a Single or Multiple Batch(es) | |
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| 18.10 Approve a Batch |
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| Approve a Single Batch | |
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| Approve Multiple Batches | |
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| 18.11 Activate/Deactivate a Batch | ||
| Activate/Deactivate a Batch | |
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| 18.12 Edit a Check |
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| Edit a Batch | |
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| Edit a Check Item | |
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| 18.13 Print a Receipt | ||
| Print a Receipt in Single Mode or Batch Mode | |
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| Print a Receipt in Batch Management | |
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| Print a Receipt Using Show Item | |
| 19.1 View a Check Processing Report |
PJA | Video |
|---|---|---|
| CIRA CSV Report | |
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| Check Image Report | |
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| Agency CIRA Report | |
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| LVD Contents Report | |
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| Organization Hierarchy Report | |
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| 215 Deposit Ticket Report | |
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| 5515 Debit Voucher Report | |
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| ACR Activity Report | |
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| Statistical Report | |
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| 19.2 View a CIRA Record | ||
| View a CIRA Record | |
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| 19.3 View Historical Reports | ||
| CIRA CSV Historical Report | |
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| View Previously Generated Historical Reports | |
| 20.1 Search for an MVD Record |
PJA | Video |
|---|---|---|
| Search for an MVD Record | |
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| 20.2 Create an MVD Record |
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| Create an MVD Record | |
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| 20.3 Edit an MVD Record |
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| Edit an MVD Record | |
| 20.4 Download an LVD | PJA | Video |
|---|---|---|
| Download an LVD | |
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| 20.5 Reset an LVD | ||
| Reset an LVD | |
| 21.1 Log In to Offline Check Capture Software | PJA | Video |
|---|---|---|
| Start the OTCnet Offline Server | |
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| Log In to OTCnet Offline for the First Time | |
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| Log In to OTCnet Offline | |
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| 21.2 Capture a Check Offline |
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| Capture a Check Offline | |
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| 21.3 Correct a Magnetic Ink Character Recognition (MICR) Line | ||
| Correct a Magnetic Ink Character Recognition (MICR) Line | |
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| 21.4 Resolve a Duplicate Check | ||
| Resolve a Duplicate Check | |
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| 21.5 Void a Check | ||
| Void a Check in OTCnet Offline | |
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| Void all Checks in a Batch in OTCnet Offline | |
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| 21.6 LVD Check Verification | ||
| Override a LVD Record | |
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| 21.7 View and Print a Batch List and Item Detail Reports | ||
| Item Detail Report | |
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| View and Print a Batch List Report | |
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| View and Print an Item Detail Report | |
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| 21.8 Perform Batch Control/Batch Balancing | ||
| Perform Batch Control on Batch Create | |
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| Perform Batch Control on Batch Close | |
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| 21.9 Manage a Classification | ||
| Summary Level Classification | |
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| 21.10 Close a Batch |
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| Close a Single Batch | |
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| Close Multiple Batches | |
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| 21.11 Approve a Batch |
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| Approve a Single Batch | |
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| Approve Multiple Batches | |
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| 21.12 Upload a Batch |
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| Upload a Batch | |
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| 21.13 Acknowledge a Batch |
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| Acknowledge a Batch | |
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| 21.14 Activate/Deactivate a Batch | ||
| Activate/Deactivate a Batch | |
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| 21.15 Edit a Check |
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| Edit a Batch Offline | |
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| 21.16 Print a Receipt | ||
| Print a Receipt in Single Mode or Batch Mode | |
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| Print a Receipt in Batch Management | |
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| Print a Receipt Using Show Item | |
| 22.1 Process a Card Payment - Process Payment |
PJA | Video |
|---|---|---|
| Process a Card Payment - Process Payment | |
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| Cancel a Card Payment | |
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| 22.2 Process a Card Payment - Manual Card Entry |
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| Process a Card Payment - Manual Card Entry | |
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| Cancel a Card Payment | |
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| 22.3 Print a Paper Receipt |
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| Print a Receipt From the Card Capture-Perform Card Transaction Page | |
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| Print Receipt From Card Transaction Query | |
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| Reprint a Paper Receipt | |
| 23.1 Query Card Transaction History |
PJA | Video |
|---|---|---|
| Query Card Transaction History | |
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| 23.2 Card Refunds |
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| Credit Card Refunds | |
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| Debit Card and Gift Card Refunds | |
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