Below are the training topics you need to view an organization hierarchy, view an audit log, process card payments, process card refunds and view reports. Click Expand All to view all resources for your role, or click the arrow next to a module to view the lesson(s) and resources. You can choose to view Web Based Training (WBT) modules, certificates are assigned for critical tasks and are noted by the certificate icon . You can also review Printable Job Aids (PJAs) and Videos that support your OTCnet user training.