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Cross Servicing Next Generation Artiva In-depth Training

Debt Management Services (DMS) would like to invite our Creditor Agency Partners to participate in one of our in-depth training webinars for the new Cross-Servicing debt collection system replacing FedDebt as of October 30, 2017.

Cross-Servicing Next Generation (CSNG) is the implementation of the new Commercial-Off-the-Shelf product known as the Artiva system.

These webinars will provide step-by-step instructions for:

  • Creating new business (debt/debtor)
  • Researching an account
  • Posting agency payments
  • Processing tasks and working pools (proof of debt, disputes, PA concurrences and 1099C)
  • Canceling an account (recall)

Sessions for CSNG Reports will be offered at a later date.

Please register using the button below.

Registration will be open until the session is full.

There is no charge for this training. The training is only open to federal agency participants. You must present a federal government security badge to enter the facility.


Friday, May 25, 2018, 9:00 a.m. - 12:30 p.m.

Audience: Federal Program Agencies

Hosted by: Debt Collection


Department of the Treasury, Fiscal Service, Debt Management Services
Liberty Center Building, Room 107A
401 14th Street, SW
Washington D.C. 20227

Points of Contact: For additional questions, please contact Denise Hammond at (202) 874-6810 or e-mail Denise.Hammond@fiscal.treasury.gov.

Register for training

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