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Getting Started

Stages Involved in the Agency Implementation Process

  1. The agency meets with the Fiscal Service Agency Liaison to discuss the requirements of the agency and to gain an understanding of the services provided by the agency.
  2. The agency, assisted by the Fiscal Service Agency Liaison, completes the Agency Configuration Template. When completed, the ACT is reviewed by the Agency Liaisons at FRB-Cleveland and authorized. The agency will then sign the ACT as an agreement of what will be developed and implemented for them.
  3. The Pay.gov programming team develops the agency application(s). The agency may also need to do development depending upon the interface chosen.
  4. The application goes into testing where the agency can run simulated transactions.
  5. When testing and agency authorization is completed, the application goes into production.

Submit an information request and a Pay.gov team member will contact you about the implementation process. To submit a request, please e-mail us at Pay.gov@fiscal.treasury.gov and include the following information:

  • Name
  • Agency name
  • Agency address
  • Telephone number
  • Brief description of the agency application (i.e., collection, payment, fee, bill)

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