Frequently Asked Questions
How can a financial institution find out if a check is a valid Treasury check?
To find a check in the TCVA, you need the routing transit number (RTN), check number and dollar amount.
Note: Treasury checks are valid for one year from the issue date. You should not accept a Treasury check that is older than one year.
How can an agency get the check symbol or serial number for a check?
|A Treasury Disbursing Office issued the check||Contact the Regional Financial Center that services the agency that authorized the check|
|A Non-Treasury Disbursing Office issued the check||Contact that office|
As a federal employee, how do I know if a check is paid or outstanding?
To see the status through TCIS, you need the payee's ID number and the date (month and year) of the check.
If a Non-Treasury Disbursing Office (NTDO) issued the check, you can see the status only if the NTDO reported issue information to the Bureau of the Fiscal Service.
What do I do if a payee reports non-receipt of a payment?
Can I change an Unavailable Check Cancellation (UCC) or a stop payment?
What must I do to ask for a handwriting analysis?
Bureau of the Fiscal Service
Customer Service Branch
P.O. Box 51318
Philadelphia, PA 19115-6318
(Be sure to include your return address)
How long does it take to get a settlement check for a claim?
That depends. The Check Claims group must take its first action on a claim within 5 days after receiving a properly completed claim form.
The time to process a check claim is determined on a case-by-case basis. There are several actions that can be taken in processing a claim, such as requiring additional information from the bank of first deposit, the payee, or the issuing agency.
In addition, this process may require handwriting analysis, an investigative report by the U.S. Secret Service, and a refund from a financial institution.
How long does it take to get credit for different types of claims?
|Reclamation credits||Daily, after Treasury receives the money from the financial institution|
|Unavailable Check Cancellations (UCC)||Daily|
|Limited Payability Cancellation||Monthly|