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DMS Training Registration


Cross Servicing Next Generation
Artiva In-depth Training Webinars
February - March, 2018

Registration is now closed.

Debt Management Services would like to invite our Creditor Agency Partners to participate in one of our in-depth training webinars for the new Cross-Servicing debt collection system that replaced FedDebt on October 30, 2017. Cross-Servicing Next Generation (CSNG) is the implementation of the new Commercial-Off-the-Shelf product known as the Artiva system.

These webinars, which DMS has been continually offering since October 2017, provide step-by-step instructions for:

  • Creating new business (debt/debtor)
  • Researching an account
  • Posting agency payments
  • Processing tasks and working pools (proof of debt, disputes, PA concurrences and 1099C)
  • Canceling an account (recall)

Sessions for CSNG Reports will be offered at a later date.

There is no charge for this training.

For questions, please contact Edward Underwood or Iris Green at (202) 874-6810, or e-mail Edward.Underwood@fiscal.treasury.gov.



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