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Frequently Asked Questions for the Public

Fiscal Service is authorized to collect delinquent, non-tax debts on behalf of other federal agencies. If a federal agency informs Fiscal Service that you owe a delinquent non-tax debt, Fiscal Service will send you a notice regarding your debt. That notice will list the federal agency to which you owe a debt and provide information regarding your payment options.

Fiscal Service Contact Information

Debt Recovery Analyst:

  • 1-888-826-3127
    Federal Relay Service for hearing impaired (TDD): 1-800-877-8339
    U.S. Department of the Treasury
    P.O. Box 830794
    Birmingham, AL, 35283-0794

If you received a delinquent debt notice or a letter about a defaulted student loan from the U.S. Department of the Treasury, or have questions regarding the offset of your federal tax refund or of another U.S. government-issued payment, please visit our Treasury Offset Program (https://fiscal.treasury.gov/top/) for more information, or the Contact DMS page to find out how we can help you.

Looking for Program-Specific Information?

Debt Management Services manages several debt collection programs. To find information for a particular program, select from the options below:

Do Not Pay

An analytics tool developed to support federal agencies in their efforts to detect and prevent improper payments.

Centralized Receivables Service

Service provided to federal agencies to assist them in managing accounts receivable.

Treasury Offset Program

Centralized program through which Fiscal Service collects delinquent debts for federal and state agencies, including child support, by offsetting money from various federal and certain state payments, like benefit payments, tax refunds, etc.

Cross Servicing

Government-wide program through which Fiscal Service collects delinquent non-tax debts owed to the United States using various collection tools, including administrative wage garnishment, payment agreements, referrals to private collection agencies, referrals to the Department of Justice and credit bureau reporting.

Last modified 06/03/19