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Debt Management Services
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Contact Us

The Debt Management Services provides information and guidance for all debt collection programs and services. First, ensure that you are not looking for a specific topic covered elsewhere, listed below. If none of those topics are correct, or you received a delinquent debt notice from the U.S. Department of the Treasury indicating the consequences for non-repayment of your federal debt, contact the Debt Management Center to speak with one of representatives:

800-304-3107

Our Call Center hours are 7:30am – 5:00pm (Central Time). English and Spanish-speaking agents are available. Our automated system is available 24 hours a day, 7 days a week.

Nuestro sistema automatizado está disponible 24 horas por día, siete días por semana.

Our Call Center hours are 7:30am – 5:00pm (Central Time). English and Spanish-speaking agents are available. Our automated system is available 24 hours a day, 7 days a week.

Nuestro sistema automatizado está disponible 24 horas por día, siete días por semana.

Hearing Impaired Customers

Hearing impaired customers may call 800-877-8339 to reach a Communications Assistant (CA) who will dial the toll-free number.

International Calls

For international calls, consult our International Calls Phone List for Delinquent Debt

Are You Looking for a Specific Topic?

To find information for a single problem or program, select from the options below:

Pay my debt

You can do this through Pay.gov online, by mail, or by phone.

I received an invoice/past due notice

Find out more about CRS

Resolve a student loan

Contact the Department of Education

My federal payment was reduced

Learn more about TOP

My wages were garnished

Learn about Cross Servicing

Last modified 12/07/18