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Contact Us

The Debt Management Service provides information and guidance for all debt collection programs and services. First, ensure that you are not looking for a specific topic covered elsewhere, listed below. If none of those topics are correct, or you received a delinquent debt notice from the U.S. Department of the Treasury indicating the consequences for non-repayment of your federal debt, contact the Debt Management Center to speak with one of representatives:


Our Call Center hours are 7:30am – 5:30pm (Central Time). English and Spanish-speaking agents are available.

Nuestro sistema automatizado está disponible 24 horas por día, siete días por semana.

Hearing Impaired Customers

Hearing impaired customers may call 800-877-8339 to reach a Communications Assistant (CA) who will dial the toll-free number.

International Calls

For international calls, consult our International Calls Phone List for Delinquent Debt

Treasury Offset Program (TOP)

If you owe a debt to the government:

You must contact the specific federal agency or state you owe the money to. TOP cannot make arrangements for you to pay off your debt, discuss your debt with you or refund your money. The TOP Interactive Voice Response (IVR) system on 800-304-3107 can tell you who to call.

Hearing impaired customers may use the Federal Relay Service by dialing 800-877-8339 to reach a Communications Assistant (CA) who will dial the toll free number.

Are You Looking for a Specific Topic?

To find information for a single problem or program, select from the options below:

Pay my debt

You can do this through online, by mail, or by phone.

I received an invoice/past due notice

Find out more about CRS

Resolve a student loan

Contact the Department of Education

My federal payment was reduced

Learn more about TOP

My wages were garnished

Learn about Cross Servicing

Last modified 05/13/19